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TheĀ Complete Spa BusinessĀ Blog

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Implementing a Compliant Cancellation Policy for Spa Professionals: Best Practices and Legal Considerations
Implementing a Compliant Cancellation Policy for Spa Professionals: Best Practices and Legal Considerations appointment scheduling booking compliance spa business management spa cancellation policy spa legal considerations Jan 10, 2025

In the competitive world of spa services, implementing a robust and compliant cancellation policy is...

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Richard Merrill

CEO / Founder

Richard Merrill is a results-driven Spa Business Consultant who mentors and guides spa businesses across the US on branding, marketing, sales, strategic planning, and management systems. With over 15 years of experience working in the spa and beauty industry, Merrill understands firsthand the nuances of building and operating a successful spa business. He focuses intensely on guiding spa professionals to accelerate success and grow their vision. Merrill is a licensed esthetician, make-up artist, author, educator, and certified holistic health coach. In 2019, he founded Richard Merrill Consulting, which provides business consulting, marketing services, and printing solutions as a practical one-stop resource helping spa professionals build more profitable businesses. Merrill lives in Washington State with his Maltipoo Coconut and Pomsky Loki. They can travel the US in their RV, visiting a city near you!

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