Online reviews are critical to the success of a local business. In fact, nearly 90% of consumers say they’ll only consider using a business if they have an average rating of 3-5 stars. Smart business owners are getting serious about soliciting feedback, but asking customers for reviews can be time-consuming.
We offer a business tool that does the heavy lifting for you, so you can gather customer experiences to boost online star power and drive more business. Win the trust of new customers, collect valuable feedback, and show up where people are looking.
Unlock a powerful feedback tool that will have you seeing stars!
90% of customers read online reviews before buying.
Customer Voice gives you the power to gather customer experiences, boost your star power, and shine in front of consumers who are doing research about your business.
- Use your happy customers to win new customers: Leverage the voice of your brand champions to improve online word-of-mouth. Invite existing customers to share their experiences online so new customers know they can trust you.
- Collect feedback to better your business: Ensure you’re giving customers what they want and expect. Invite them to share their experiences and put their valuable feedback to work.
- Build a targeted presence across popular review sites: Make sure your business reviews show up where your customers spend the most time. Focus on collecting feedback on the review sites that impact your business.
- Help your business shine in local search: Maximize the SEO benefits of positive customer experiences. Gathering authentic reviews will help you show up in search so new customers can find you.
- Reach customers wherever they are: Customer Voice gives you the flexibility to request reviews on the medium that works best for your customers—either text message or email.
Collect feedback faster
You're a few clicks away from gathering feedback from the customers that interact with your business. Customer Voice helps you easily understand the success of your service.
Use happy customers to win more business
Leverage the voice of your brand to improve online word-of-mouth. Invite existing customers to share their experiences online so new customers know they can trust you.
Reach customers wherever they are
Customer Voice gives you the flexibility to request reviews over text messages or email.
Shine in local search
Maximize SEO benefits of positive customer experiences. Gathering authentic reviews will help you show up in search so new customers can find you.
Build a presence across the top review sites
Make sure the business reviews show up where you customers spend the most time. Focus on collecting feedback on the review site that impact your business.
Customizable templates for your brand
Your feedback requests look the way you want, under your brand.
What is Customer Voice?
Why do customer reviews matter?
Why is it important to continuously generate new reviews?
How many SMS requests can be sent per day?
Why was my SMS request “dropped” and what should I do?
What methods are there to ask for reviews?
STILL HAVE QUESTIONS?
Schedule a 30 minutes complimentary consultation where together we will perform an in-depth business needs assessment and review the award-winning Business Snapshot Report to give you a clear overview of your business needs. At the end of this call you will walk away equipped with the answers you need to start growing your business immediately.