Begin this quick assessment to learn more about your business.
Click the button below to start.
Question 1 of 42
What are you doing in your current career?
Question 2 of 42
On a scale of 1-10, how much do you enjoy your career?
Question 3 of 42
List five things you like about your current career?
Question 4 of 42
List five things you wish you could change about your current career?
Question 5 of 42
Please list your top five reasons for wanting to become a spa business owner:
Question 6 of 42
Are you happy with the current performance of your business?
Question 7 of 42
Have you completed a SWOT Analysis for your business in the last 90 days?
No / Don't Know
Question 8 of 42
Does your business have a written vision and mission statement?
Question 9 of 42
Does your business have detailed daily, weekly, monthly, quarterly and annual goals outlined in writing for your business?
Question 10 of 42
Does each of your goals consist of at least three action steps outlined to achieve each goal and track your progress?
Question 11 of 42
Does your business have five values that guide your decision-making process, are these values shared publically?
Question 12 of 42
Does your business have a brand style guide for consistently sharing your unique brand identity?
Question 13 of 42
Do you have a 12-month marketing plan in place for your business?
Question 14 of 42
Do you set goals for each promotional campaign or ad?
Question 15 of 42
Do you regularly measure and track the results of your marketing and promotional efforts?
Question 16 of 42
Do you set specific goals for each promotional campaign or ad?
Question 17 of 42
Question 18 of 42
Are your marketing and promotional efforts bringing in new clients consistently?
Question 19 of 42
Does your business have a strategic sales plan detailing the client's journey and expectations?
Question 20 of 42
Are you satisfied with your business's current sales process?
Question 21 of 42
Are you generating enough qualified inquiries monthly?
Question 22 of 42
Are you consistently achieving your daily, monthly, and annual sales goals?
Question 23 of 42
Do you have written standard operating procedures (SOP's) for each process in your business operations?
Question 24 of 42
Do you offer an initial consultation for all first-time guests?
Question 25 of 42
Do you have written client policies (i.e. booking, cancellations, minors, etc.)?
Question 26 of 42
Do you have a written procedure for performing a consultation for all returning clients?
Question 27 of 42
Do you have an evaluation method for tracking the productivity and results in your business?
Question 28 of 42
Do you know your annual operating hours (AHO's)?
Question 29 of 42
Do you know your cost per treatment for each service on your menu (Materials + Overhead + Labor)?
Question 30 of 42
Do you pay yourself a consistent salary?
Question 31 of 42
Do you use cash flow statements, balance sheets, and other financial tracking documents?
Question 32 of 42
Do you have a business owner's policy, professional liability, workers' compensation, errors and commissions liability, key employee insurance, and business life insurance in-force?
Question 33 of 42
Do you have a written succession plan and/or buy-sell agreement in place?
Question 34 of 42
Do you have a written operations manual and employee handbook?
Question 35 of 42
Does your business have a strategic plan detailing how you achieve performance goals?
Question 36 of 42
Do you have detailed job descriptions for every member of your current and proposed staff?
Question 37 of 42
Do you have written standard operating procedures for hiring, mentoring, and terminating staff?
Question 38 of 42
Does your business have a written business plan (as you might provide to a bank)?
Question 39 of 42
Please list your top five qualities:
Question 40 of 42
Please list your top five areas for improvement?
Question 41 of 42
Please tell us when you feel you believe you will need support in your business?
3-6 months from now
12-18 months from now
Question 42 of 42
Please share what you believe a good annual budget for a mentor, consultant, and marketing specialist would be for your business: