Thank you for your interest in working with Richard Merrill Consulting. The following set of questions will be used to produce your award winning business snapshot report as well as assess the needs of your business. The assessment portion of the questionnaire is graded and will provide you results at the end of the questionnaire.
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Question 8 of 53
By Appointment Only
Question 9 of 53
Question 10 of 53
Hours of Operation
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Question 14 of 53
Linked In Business URL (Not your personal profile)
Question 15 of 53
NextDoor Business URL
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Question 20 of 53
Short Description (200 characters or less)
Question 21 of 53
Long Description (2000 characters or less)
The follow questions will provide a deep understanding of your needs for improved results. Please answer honestly to ensure the most accurate results of the assessment at the end of this questionnaire.
Question 23 of 53
Are you happy with the current performance of your business?
Question 24 of 53
Have you completed a SWOT Analysis for your business in the last 90 days?
No / Don't Know
Question 25 of 53
Does your business have a written vision and mission statement?
Question 26 of 53
Does your business have a strategic plan detailing where you are going and how you will get there?
Question 27 of 53
Do each of your goals consist of at least three action steps outlined for achieving each goal and tracking your progress?
Question 28 of 53
Does your business have five values that guide your decision-making process, are these values shared publicly?
Question 29 of 53
Does your business have a brand style guide for consistently sharing your unique brand identity?
Question 30 of 53
Do you have a written 12-month marketing plan in place for your business?
Question 31 of 53
Do you set goals for each promotional campaign or ad?
Question 32 of 53
Do you regularly measure and track the results of your marketing and promotions efforts?
Question 33 of 53
Are your marketing and promotional efforts bringing in new clients consistently?
Question 34 of 53
Does your business have a strategic sales plan detailing the client's journey and expectations?
Question 35 of 53
Are you satisfied with your current sales process?
Question 36 of 53
Are you generating enough qualified inquiries monthly?
Question 37 of 53
Are you consistently achieving your daily, monthly, quarterly, and annual sales goals?
Question 38 of 53
Do you have written standard operating procedures (SOP’s) for each process in your business operations?
Question 39 of 53
Do you offer an initial consultation for all first time clients?
Question 40 of 53
Do have written client policies (I.e. booking, cancellations, minors, etc.)?
Question 41 of 53
Do you have a written procedure to perform a consultation for all returning clients?
Question 42 of 53
Do you have an evaluation method for tracking the productivity and results in your business?
Question 43 of 53
Do you know your annual operating hours?
Question 44 of 53
Do you know your cost per treatment for each service on your menu?
Question 45 of 53
Do you pay yourself a consistent salary?
Question 46 of 53
Do you currently use cash flow statements, balance sheets, and other financial tracking documents?
Question 47 of 53
Do have a business owner's policy, professional liability, workers’ compensation, errors and omissions liability, key employee insurance, and business life insurance in-force?
Question 48 of 53
Do you have a written succession plan and/or buy-sell agreement in place?
Question 49 of 53
Do you have a written operations manual and employee handbook?
Question 50 of 53
Does your business have a strategic plan detailing how you will achieve performance goals?
Question 51 of 53
Do you have detailed job descriptions for every member of your current and proposed staff?
Question 52 of 53
Do you have a written standard operating procedure for hiring, mentoring and terminating staff?
Question 53 of 53
Does your business have a written business plan (as you might provide to a bank)?